Showing posts with label remote desktop management. Show all posts
Showing posts with label remote desktop management. Show all posts

Wednesday, November 10, 2010

Methods Remote Desktop Management Upholds A Well Working Business System

The remote desktop management software can help one to manage a computer or server without the assistance of a technician. A system administrator is able to offer technical support services to the clients without having to be physically present at their stations. The system has become very convenient and fast by excluding the need for an on-site system technician. The system is advocated for by technological experts and many organizations have adopted it.

This system shifts the maintenance of all software and hardware from the machine user to an expert. So the user will be presented with upgraded software and hardware continually to improve his work even without his request. The IT administrator is able to carry out the processes when he is least likely to disrupt the system users, mostly in their absence since he does not need to sit in front of the computer in question. The remote IT control station acts as a central laboratory where all computers in the network can make a call and have a problem diagnosed and sorted out. The user needs to send a distress message to the server. The computer technician will be able to get the message and in turn opens the malfunctioning computer from the remote computer. The administrator can access the client's machine wherever it is through his local machine therefore, he will be able to correct the anomaly as soon as possible. This is more effective than in cases where the technician has to rely on a technically uninformed client's explanations to troubleshoot the problem. There is no need to set up a large IT department which may increase the workforce burden to an organization. This can be solved by setting up a server station with a reduced number of IT experts who will be responsible for system maintenance in the organization. All the networks are connected to this server and can be monitored from this point. The organization enjoys cuts on its expenditure in terms of a reduced payroll and a manageable premise. The few technicians are also able to offer more as they save time which would have otherwise be spent moving from one office to another.

High costs of maintaining an IT department may hinder an organization from accessing quality services. A large IT department housed in an organization's premises may add to the expense of acquiring extra office space. The remote management software can consolidate the services provided by the IT department to tasks that can be managed by a lesser workforce cutting on the salaries expense. A centralized work station reduces the office space required. In some cases, the IT administrator can service a computer without interrupting the computer user. The server can also access the details of all operations that led to the crash. This helps him to trace the possible source of the problem easily for timely repairs.

A technical department using the remote desktop management software can service computers in the network without directly involving the users. This enables them to repair and maintain the machines after official business hours reducing work interruptions. The problems arising from any machine in the system can be communicated on time through a high speed of communication provided by the software. This enables prompt corrections and avoids long delays which may affect the operations of the business.

Thursday, September 2, 2010

Remote Full Screen Management Enhances Expedience

Take control of the computers in your network and beyond with the use of remote desktop management software. You can control PC's from a location that is remote from the computer that needs assistance. This is a great time saver for company IT's. Someone can access your computer from afar and troubleshoot, change settings, or anything else that needs to be done to get the machine up and running again. The ability to share control will free you up from disassembling your PC and hauling it into the tech shop.

 

Companies with multiple computers are perfect candidates for this type of management program. The IT seems to be the busiest employee in the company no matter where you work. A good deal of time is spent in walking from office to office to help with computer issues. Imagine the ability to resolve most problems remotely. The time saved could be significant. The programs available run on a high transfer speed so the process can be quickly executed. There is access of other computers through network connections. An IT or other person assigned to help with computer issues can remain in place and access your computer remotely. They will see your desktop just the way you see it. Whatever you may have been working on doesn't need to be shut down while the process is in progress. The programs all feature full desktop screens so that the tech is seeing exactly what the user is seeing. Any error messages that come up can be captured in screen shots to make troubleshooting easier. Diagnostics can be run to check and improve the computer's performance.

 

Performance can be monitored remotely and information can be recorded as needed. The technician will be able to see what the user had been accessing before the problem occurred. This can be an immense help in the troubleshooting process and allows the tech to make a quicker determination of the problem. When the troubleshooting is complete and the tech knows what should be done to fix the problem, any action needed can be performed remotely as well. The computer can be shut down and restarted, hard rebooted, or whatever needs to be done.

 

There are different types of remote desktop control software. Some provide only the simplest access and some provide full access including the override of a computer completely. Basic access levels include the interactive access and the capture capability for screen shots. The next level program might also have the ability to chat with the computer user, monitor speed and performance, and access the inventory of the computer and print it all out. It would also include the features in the basic model. A remote desktop management program that has all the bells and whistles will typically include everything in the basic and medium access type programs and more. They may contain the ability to create a PC schedule of file operation. There is an option for added inventory data such as processor info, disk drives, printers, OS hotfix info, and program folders.